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Customer Service and Technical Support

For inquiries about ordering, technical support or services, please select the appropriate tab below:

Ordering and Customer Service

North America

Eurofins DiscoverX (Driving Directions)
42501 Albrae Street
Fremont, CA 94538
United States

Phone:  (510) 979-1415 option 4
Fax:  (510) 979-1650
Toll-free:  (866) 448-4864 option 4 (US only)


European Intl. Headquarters

DiscoverX Corporation, Ltd.
Faraday Wharf, Holt Street
Birmingham Science Park Aston
Birmingham, B7 4BB
United Kingdom

Phone:  +44-121-260-6142
Fax: +44-121-260-6143

For more information on how to place an order, click here.

Technical Support

For questions or technical inquiries about products or services please contact our technical support teams.

North America, Asia Pacific:
Eurofins DiscoverX Products & LeadHunter Profiling Services (PathHunter, KINOMEscan, BROMOscan, or SAFETYscan)
Phone: (510) 979-1415, Option 5
Toll free phone: (866) 448-4864, Option 5
Europe, Africa & Middle-East:
All Products & Services
Phone: +
BioMAP Phenotypic Profiling Services


For user manuals, assay selection guides, and many more helpful resources, please visit our online Document Resource Library.


World Wide Headquarters
Eurofins DiscoverX 

42501 Albrae Street
Fremont, CA 94538
United States

t | 510.979.1415
f | 510.979.1650
toll-free | 866.448.4864 (US only)
email |
A division of Eurofins DiscoverX

11180 Roselle Street, Suite D
San Diego, CA 92121
United States

t | (858) 224-6900
f | (858) 630-4600
email |
A division of Eurofins DiscoverX

310 Utah Ave
S. San Francisco, CA 94080
United States

t | 650.416.7600
f | 650.416.7625
email |

For more information on requesting a quote for services, click here.