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Customer Service and Technical Support

For inquiries about ordering, technical support or services, please select the appropriate tab below:

Ordering and Customer Service

North America

DiscoverX Corporation (Driving Directions)
42501 Albrae Street
Fremont, CA 94538
United States

Phone:  (510) 979-1415 option 4
Fax:  (510) 979-1650
Toll-free:  (866) 448-4864 option 4 (US only)
Email: orders@discoverx.com
 

 

European Intl. Headquarters

DiscoverX Corporation, Ltd.
Faraday Wharf, Holt Street
Birmingham Science Park Aston
Birmingham, B7 4BB
United Kingdom

Phone:  +44-121-260-6142
Fax: +44-121-260-6143
Email:  euroinfo@discoverx.com

For more information on how to place an order, click here.

Technical Support

For questions or technical inquiries about products or services please contact our technical support teams.
 

North America, Asia Pacific:
DiscoverX Products & PathHunter profiling services
Phone: (510) 979-1415, Option 5
Toll free phone: (866) 448-4864, Option 5
Email: SupportUS@discoverx.com
Europe, Africa & Middle-East:
All Products & Services, including KINOMEscan
& BioMAP profiling services
Phone: +44.121.260.6142
Email: SupportEurope@discoverx.com
KINOMEscan profiling services (KINOMEscan division):
Toll free phone: (858) 224-6900, Option 1
Email: kinomescansupport@discoverx.com
 
BioMAP profiling services (Bioseek division)
Email: info@discoverx.com
 


 

For user manuals, assay selection guides and many more helpful resources, please visit our online Document Resource Library.

Services

World Wide Headquarters
DiscoverX Corporation

42501 Albrae Street
Fremont, CA 94538
United States

t | 510.979.1415
f | 510.979.1650
toll-free | 866.448.4864 (US only)
email | info@discoverx.com
 
KINOMEscan®
A division of DiscoverX

11180 Roselle Street, Suite D
San Diego, CA 92121
United States

t | (858) 224-6900
f | (858) 630-4600
email | sales@kinomescan.com
email | techsupport@kinomescan.com
 
BioSeek®
A division of DiscoverX

310 Utah Ave
S. San Francisco, CA 94080
United States

t | 650.416.7600
f | 650.416.7625
email | info@discoverx.com

For more information on requesting a quote for services, click here.