Eurofins DiscoverX® Products Privacy Policy
We respect the privacy of our visitors. This privacy policy is designed to help you understand what information we gather from our website and what we do with that information. Because we will continue to implement new technologies and improve the services and features we provide on our website, this policy is subject to change without prior notice. For that reason, we encourage you to review the Privacy Policy periodically. By using our website, you agree to the terms of the Privacy Policy in effect at that time.
Information Sharing
Eurofins DiscoverX Products LLC is the sole owner of any information collected on this website pertaining to products. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement, but we may collect information from our users at several different points on our website. We intend to give you as much control as reasonably possible over your personal information. In general, you can visit www.discoverx.com without telling us who you are or revealing any information about yourself. There are times when we may need information from you in order to service your needs. If you choose to give us personal information we may use that information to correspond with you, process an order or provide you with requested materials, for example. If you tell us that you do not wish to have this information used as a basis for further contact, we will respect your wishes
Logging Site Traffic
Eurofins DiscoverX Products maintains log files of the site traffic on www.discoverx.com. We do not link any information gathered in these log files to personal information. Log files are used to manage traffic loads, identify the content most commonly accessed, and information technology requirements for providing reliable service. Information collected include IP addresses and browser types.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes or updates will be effective immediately upon posting to the website. Your use of this site constitutes acceptance of our policy. If you do not agree to the terms, please exit from this site immediately.
Eurofins DiscoverX is an ISO 9001:2015 Certified Manufacturer of Cell-based Assays and Reagents
Eurofins DiscoverX is committed to quality. Quality is not just a part of what we do but, at the core of our identity. ISO 9001:2015 certification reflects our relentless commitment to ensuring our products’ efficacy, accuracy, reproducibility, and reliability. This certification signifies our dedication to the quality of our products by meeting and exceeding internationally recognized quality standards, from R&D through manufacturing to distribution.
Terms and Conditions Governing Website Ecommerce Transactions
Welcome to Eurofins DiscoverX, and thank you for your interest in purchasing our products/services. We value your business and our goal is to make your purchasing experience as smooth as possible. Below you will find Eurofins DiscoverX’s general Terms and Conditions of Sale, which apply to your purchase. If you have any questions about our quotation or ordering process, please contact us.
Refunds
Eurofins DiscoverX shall remedy or replace any defect resulting from faulty design, materials or workmanship which appear within 13 months from delivery or such shorter period or expiry date as may be indicated on any package insert or other material accompanying consumable products. The Purchaser shall notify Eurofins DiscoverX in writing of any defect which appears within two weeks after discovery of the defect. The notice shall contain a description of the defect to be valid. Eurofins DiscoverX shall only be liable for defects which appear under the conditions of operation provided for in the contract and under proper use of the Product. Eurofins DiscoverX shall not be liable for defects arising out of faulty maintenance, incorrect usage or improper storage by the Purchaser, or by alterations carried out without Eurofins DiscoverX’s consent in writing, or defects caused by normal wear and tear or deterioration.
Delivery Policy
Any terms of delivery shall be construed according to the INCOTERMS in force at the time the order is placed. If no term of delivery is agreed the delivery shall be Delivered Duty Paid (DDP). Partial shipments shall be permitted. Delivery dates mentioned in any quotation, acknowledgement of order or elsewhere are approximate only and not of any contractual effect and Eurofins DiscoverX shall not be under any liability to the Purchaser in respect of failure to deliver on any particular date or dates. All claims against Eurofins DiscoverX based on any such approximated delivery date shall be excluded, except where Eurofins DiscoverX has been guilty of gross negligence. The Purchaser is entitled to terminate the contract – without being entitled to compensation for the loss he has suffered as a result of Eurofins DiscoverX’s failure to meet the approximated delivery date – if the delay compared to the approximated delivery date exceeds 6 weeks.
General Conditions of Sale
PREAMBLE
1. These General Conditions shall apply to all sales of products by Eurofins DiscoverX. Any modification or deviation must be agreed in writing.
DRAWINGS AND DESCRIPTIONS
2. All information regarding price, technical and other data in catalogues, advertisements, price lists and other marketing material are approximate. Such information shall not be binding unless expressly referred to in the contract.
3. All drawings and technical specifications for the design of the Product or part thereof shall remain Eurofins DiscoverX’s property. They may not be used, copied, reproduced, released or else be disclosed to any third party.
TERMS OF DELIVERY, PASSING OF RISK
4. Any terms of delivery shall be construed according to the INCOTERMS in force at the signing of the contract. If no term of delivery is agreed the delivery shall be Delivered Duty Paid (DDP). Partial shipments shall be permitted.
APPROXIMATED DELIVERY DATE
5. Delivery dates mentioned in any quotation, acknowledgement of order or elsewhere are approximate only and not of any contractual effect and Eurofins DiscoverX shall not be under any liability to the Purchaser in respect of failure to deliver on any particular date or dates.
6. All claims against Eurofins DiscoverX based on any such approximated delivery date shall be excluded, except where Eurofins DiscoverX has been guilty of gross negligence.
7. The Purchaser is entitled to terminate the contract – without being entitled to compensation for the loss he has suffered as a result of Eurofins DiscoverX’s failure to meet the approximated delivery date – if the delay compared to the approximated delivery date exceeds 6 weeks.
PRICE AND PAYMENT
8. In addition to the price, Eurofins DiscoverX may charge the VAT applicable at any time and an administrative fee of the countervalue of EUR 15 for orders for less than the countervalue of EUR 100.
9. If the Purchaser fails to pay by the stipulated date, Eurofins DiscoverX shall be entitled to interest at a rate equal to the official discount rate plus 3 per cent per annum from the day on which payment was due. If the Purchaser has not paid the amount due within three months Eurofins DiscoverX may terminate the contract by notice in writing.
RETENTION OF TITLE
10. The Product shall remain the property of Eurofins DiscoverX until paid for in full to the extent that such retention of property is valid under the applicable law. The Purchaser shall at the request of Eurofins DiscoverX assist in taking any measure necessary to protect Eurofins DiscoverX’s title to the Product in the country concerned. The retention of title shall not affect the passing of risk under Clause 4.
LIABILITY FOR DEFECTS
11. Eurofins DiscoverX shall remedy or replace any defect resulting from faulty design, materials or workmanship which appear within 13 months from delivery or such shorter period or expiry date as may be indicated on any package insert or other material accompanying consumable products.
12. The Purchaser shall notify Eurofins DiscoverX in writing of any defect which appears within two weeks after discovery of the defect. The notice shall contain a description of the defect to be valid.
13. Eurofins DiscoverX shall only be liable for defects which appear under the conditions of operation provided for in the contract and under proper use of the Product. Eurofins DiscoverX shall not be liable for defects arising out of faulty maintenance, incorrect usage or improper storage by the Purchaser, or by alterations carried out without Eurofins DiscoverX’s consent in writing, or defects caused by normal wear and tear or deterioration.
Eurofins DiscoverX shall not be liable for defects arising out of faulty maintenance, incorrect usage or improper storage by the Purchaser, or by alterations carried out without Eurofins DiscoverX’s consent in writing, or defects caused by normal wear and tear or deterioration.
LIABILITY FOR DAMAGE CAUSED BY THE PRODUCT
14. Eurofins DiscoverX shall not be liable for any damage to property caused by the product after it has been delivered and is in the possession of the Purchaser. Nor shall Eurofins DiscoverX be liable for any damage to products manufactured by the Purchaser, or to products of which the Purchaser’s products form a part.
If Eurofins DiscoverX incurs liability towards any third party for such damage to property, the Purchaser shall indemnify, defend and hold Eurofins DiscoverX harmless. Eurofins DiscoverX and the Purchaser shall be mutually obliged to let themselves be summoned to the court examining claims for damages lodged against one of them on the basis of damage allegedly caused by the Product. The limitation of Eurofins DiscoverX’s liability in the first paragraph of this Clause shall not apply where Eurofins DiscoverX has been guilty of gross negligence.
FORCE MAJEURE
15. Either party shall be entitled to suspend performance of his obligations under the contract to the extent that such performance is impeded or made unreasonably onerous by any of the following circumstances: industrial disputes and any other circumstance beyond the control of the parties such as fire, war (whether declared or not), extensive military mobilization, insurrection, requisition, seizure, embargo, restrictions in the use of power and defects or delays in deliveries by sub-contractors caused by any such circumstances referred to in this Clause. A circumstance referred to in this Clause which had occurred prior to the formation of the contract shall give a right to suspension only if its effect on the performance of the contract could not be foreseen at the time of the formation of the contract.
EXPORT CONTROL
16. Eurofins DiscoverX’s delivery of any Product is contingent upon the obtaining export license required by any country.
CONSEQUENTIAL LOSSES
17. Save as elsewhere stated in these conditions there shall be no liability for either party towards the other party for loss of production, loss of profit, loss of use, loss of contracts or for any consequential, economic or indirect loss whatsoever.
APPLICABLE LAW AND DISPUTES
18. The contract shall be governed by the substantive law of the country of the Purchaser.
19. All disputes arising in connection with the contract shall be finally settled under the Rules of conciliation and Arbitration of the International Chamber of Commerce by one or more arbitrators appointed in accordance with the said Rules. The arbitration proceedings shall be conducted in the English language. However, Eurofins DiscoverX may bring action in court for the collection of money.
PathHunter® Products (All Products Beginning 93-XXXX) Specific Terms & Conditions
The product and/or its use is covered by one or more U.S. and/or foreign patents, patent applications, and trade secrets that are either owned by or licensed to Eurofins DiscoverX Corporation. The right to use or practice the inventions in the foregoing patents (including method of use claims) by using or propagating this product is granted solely in connection with the use of appropriate substrates (protected under trade secret) purchased from Eurofins DiscoverX Corporation or its authorized distributors.
Limited Use License Agreement
The cells and reagents (collectively Materials) purchased from Eurofins DiscoverX are expressly restricted in their use. Eurofins DiscoverX has developed a cell-based assay (Assay) that employs genetically modified cells and vectors (collectively, the “Cells”), and related detection reagents (the “Reagents”) (collectively referred to as “Materials”). By purchasing and using the Materials, the Purchaser agrees to comply with the following terms and conditions of this label license and recognizes and agrees to such restrictions:
- Purchaser is permitted to use and propagate the Cells only for use in the Assay and in connection with Reagents purchased from Eurofins DiscoverX Corporation or its authorized distributor.
- The Materials are not transferable and will be used only at the site for which they were purchased. Transfer to another site owned by Purchaser will be permitted only upon written request by Purchaser followed by subsequent written approval by Eurofins DiscoverX.
- The Reagents contain or are based upon the proprietary and valuable know-how developed by Eurofins DiscoverX, and the Reagents have been optimized by Eurofins DiscoverX to function more effectively with the Cells in performing the Assay. Purchaser will not analyze or reverse engineer the Materials nor have them analyzed on Purchaser’s behalf.
- In performing the Assay, Purchaser will use only Reagents supplied by Eurofins DiscoverX or an authorized Eurofins DiscoverX distributor for the Materials.
- Purchaser will not use the Cells with any other reagents or substrates, other than the Reagents that are provided by or purchased from Eurofins DiscoverX or an authorized Eurofins DiscoverX distributor, in connection with the Materials.
- The number of Assays performed will not exceed the authorized number for which Materials were purchased.
If the purchaser is not willing to accept the limitations of this limited use statement and/or has any further questions regarding the rights conferred with purchase of the Materials, please contact: Licensing Department, Eurofins DiscoverX Corporation, 47100 Bayside Pkwy, Fremont, California. Phone (510) 979-1415 ext. 104 Email: info@discoverx.com.
Website Disclaimer
Eurofins DiscoverX Products Website Disclaimers
Because the receipt of information on the internet is highly dependent upon factors, including but not limited to, the user’s computer, browser etc., information may be perceived incorrectly. Therefore, Eurofins DiscoverX Products does not warranty or guarantee that the information contained on this website is error free. If you an find error please contact DiscoverXCustomerServices@discovery.eurofinsus.com.
Copyright
Eurofins DiscoverX Products Copyright Statement
All content contained at the Internet location described by www.discoverx.com is copyright of Eurofins DiscoverX Products LLC unless specifically identified otherwise. This includes all imagery, text and programmatic computer code. For permission to reuse any content hosted on this website, please contact DiscoverXCustomerServices@discovery.eurofinsus.com. All Rights Reserved.