Ordering Products for North America, Europe or Asia Pacific
You may order Eurofins DiscoverX's products and services via phone, fax, mail, email, or online. To help us expedite your request, please provide the following information when placing an order:
- Product information including catalog numbers, full descriptions, quoted price per unit, and quantity
- Complete delivery address (No PO Box)
- Complete billing address, if different from delivery
- Purchase Order Number, if applicable
- Contact name, organization, telephone/fax number, email
- Method of payment (see below for methods accepted)
Alternatively, you may use your organization's standard purchase order form. Submit your completed form via email or fax.
North America, Europe, and Asia Pacific
Eurofins DiscoverX Products, LLC
42501 Albrae Street
Fremont, CA 94538
Phone: (510) 979-1415
Fax: (510) 979-1650
Toll-free: (866) 448-4864 option 4 (US only)
Email: North America & Asia Pacific CustomerServiceDRX@eurofins.com; Europe EU_OrdersDRX@eurofins.com
Prices are quoted in USD/GBP/EUR only. Contact your local representative to get a quote. Freight costs and any special packaging charges will be added to the invoice. Written price quotes, when requested, are valid until date specified on the quote form. Any and all discount promotion codes are valid until the expiration date..
Method of Payment
- Purchase Order: A copy of the purchase order must be faxed to (510) 979-1650 or emailed to CustomerServiceDRX@eurofins.com.
- Credit Card Order: We accept Visa, Mastercard, and American Express.
Request Screening & Profiling Services
Review Assays & Panel Solutions
Browse our comprehensive selection of assays & pre-configured panels, or build your own custom assay panel using Eurofins Discovery's Explore Our Panels
Request a Quote
Request a quote
for profiling with our online quote request tool. Within a few hours you will receive a customized profiling agreement that describes project scope, pricing, compound submission guidelines, and the next steps for processing your study request. Please contact us
at any time to discuss study design, screening parameters or specific profiling requirements under consideration. Our team of drug discovery professionals are available for consultation to guide and facilitate study design and execution.
Execute Profiling Agreement & Complete Compound Shipping Document (CSD)
Review the Profiling Agreement, execute and fax with your Purchase Order to (858) 630-4600.
Before shipping compounds to Eurofins Discovery, please carefully review our Compound Preparation & Shipping Instructions
and contact us with any questions. This documentation is included with each quote request.
Study Report & Consultation
Study data is delivered as a .xls file and as a .pdf file containing the study protocol. After receiving the study report, a Eurofins DiscoverX screening scientist can follow up with you to discuss study results and suggest follow-up or follow-on services.
Order process summary and overview of available services under our fee-for-service and subscription service business models.