Question | Answer |
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Where can I view my order information? | Order related information can be viewed by clicking on Orders from the User Menu Here you can find basic information regarding your order, including important status updates.
Note: dates are shown in day-month-year format
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Where can I find my order’s tracking number? | Tracking information and more detailed information regarding the progress of your order can be seen on “Track My Shipment” window. “Track My Shipment” can be found by clicking on Orders from the User Menu and then clicking on an order’s ellipsis (i.e., three vertical dots) and selecting the “Track Shipment” option.![]() |